Protect a Windows 11 device with Safe Surfer
It’s easy with Safe Surfer to block harmful online content on a Windows 11 device. On your first protection installation, it will take around 20 minutes for the full installation, or 30 minutes for the entire guide.
Step 1: Install protection
On the device to be protected, click the Microsoft Edge app (or any other web browser app, such as Google Chrome) on the taskbar.
Visit tFeaturedProtect a Windows 10 device with Safe Surfer
It’s easy with Safe Surfer to block harmful online content on a Windows 10 device. On your first protection installation, it will take around 20 minutes for the full installation, or 30 minutes for the entire guide.
Step 1: Install protection
On the device to be protected, click the Microsoft Edge app (or any other web browser app, such as Google Chrome) on the taskbar.
VisitFeaturedWhy is the Safe Surfer for Windows app getting stuck on a spinning progress ring?
Safe Surfer for Windows relies on a Windows technology called Edge WebView2. We use this to serve some Safe Surfer dashboard content within the Windows app. This can fail in rare situations, causing the app to get stuck. If the app is loading with a progress ring, this process shouldn't take any more than a minute to load. If it's still spinning after a minute, close the app and try the following steps:
Repair Microsoft Edge WebView2 Runtime
Open the Settings app. Navigate to the Apps menu >Few readersWhy does Safe Surfer for Windows not work after installing or replacing a Wi-Fi or Ethernet adaptor?
Due to how we manage installing protection on Windows devices, you will need to reinstall Safe Surfer if a new Wi-Fi or Ethernet adaptor has been installed for a device. This includes cases where an old adaptor has been replaced with a new one. Once the new hardware has been installed, you can fix this by performing the following steps:
Open the Safe Surfer app.
Click the "Uninstall protection" button.
Click the Yes button when prompted.
Go through the installation process again byFew readersWhy does Safe Surfer for Windows not work when using a SIM card (mobile broadband) connection on my laptop?
Some laptops (especially in the business market) feature a 4G/5G mobile broadband modem. This is very similar to the technology used to provide a cellular connection for smartphones, along with some tablets. Due to how Windows works, Safe Surfer unfortunately does not support filtering when connecting to the Internet over a mobile broadband modem.Few readersUnsupported apps on Windows
Safe Surfer for Windows does not support running alongside some apps. This includes most VPN apps, along with the following antivirus products:
AVG
Avast
Avira
Norton
McAfee
If you have any of the above antivirus apps, we strongly recommend uninstalling them from your Windows device, as they could could inadvertently hijack your filtering experience. The built-in Windows antivirus is usually better than these products. We suggest considering a good paid antivirus, such as ESET (httpFew readersHow to stop Safe Surfer protection from being uninstalled on Windows computers
This guide will show you how to stop Safe Surfer protection from being uninstalled on a Windows computer.
Step 1: Set a PIN
There are two steps to stopping uninstallation: the first is to set a PIN for the Safe Surfer app, and the second is to change the device's user account settings to enforFew readersReset my Safe Surfer app PIN on Windows
Locked out of the Safe Surfer app? This guide will help you reset the PIN on Safe Surfer for Windows.
Reset the PIN
Open the Safe Surfer app, then click the Reset button.
Enter the password that belongs to the account used to install the app (as found prefilled in the Email field), then click the "Log in" button.
(https://storage.crisp.chat/users/helpdesk/website/f8920d476aFew readersSafe Surfer Windows app changelog
First released in 2023, the new version of Safe Surfer for Windows features many improvements. Find out what we've changed recently:
Version 1.1.2 (release TBA)
New! This version features an updated app icon.
Version 1.1.2 technical changes since last version:
Updated to Windows App SDK 1.5.2
Version 1.1.1 (released 9 April 2024)
New! After installing protection, Safe Surfer now automatically disables search highlights and widgets on the taskbar (to hide Microsoft News).Few readersHow to upgrade to the new version of the Safe Surfer for Windows app
In 2023, Safe Surfer released a new version of the Windows app. We started from scratch, and we're really excited about the various improvements underneath! The following guide will show you how to upgrade.
(https://storage.crisp.chat/users/helpdesk/website/f8920d476a21b0Few readersHow to block porn on Windows 11
It’s easy with Safe Surfer to block harmful online content on a Windows 11 device. On your first protection installation, it will take around 20 minutes for the full installation, or 30 minutes for the entire guide.
Step 1: Install protection
On the device to be protected, click the Microsoft Edge app (or any other web browser app, such as Google Chrome) on the taskbar.
Visit tFew readersHow to block porn on Windows 10
It’s easy with Safe Surfer to block harmful online content on a Windows 10 device. On your first protection installation, it will take around 20 minutes for the full installation, or 30 minutes for the entire guide.
Step 1: Install protection
On the device to be protected, click the Microsoft Edge app (or any other web browser app, such as Google Chrome) on the taskbar.
VisitSome readersNew Windows app beta
Few readersHow to uninstall Safe Surfer for Windows 11
This guide will show you how to uninstall the Safe Surfer for Windows app on a Windows 11 computer, along with any protection installation remaining on the device.Few readersHow to uninstall Safe Surfer for Windows 10
This guide will show you how to uninstall the Safe Surfer for Windows app on a Windows 10 computer, along with any protection installation remaining on the device.Few readers