Question 1

What Does the Wi-Fi Lifeguard Screentime Feature Do?

Accepted Answer

Wi-Fi Lifeguard's Screentime feature allows you to set per-device Internet time limits. You can access it from your Wi-Fi Lifeguard administration panel (https://mydevice.safesurfer.co.nz).

From the Screentime menu on the sidebar, you can select a device (or all devices) to change Internet access settings.

Once you have selected a device, you can begin to configure the settings you wish to apply.

| You can have different settings for different days via the drop down menu at the top middle

Screentime menu

You have the ability to set a total Internet time access limit for each device. This means that Internet accessed through Wi-Fi Lifeguard for each configured device will not work until the allocated time has been started (and later paused once the device has finished using the Internet). When you want to use Internet on a device that has a Screentime limit applied to it, visit https://mydevice.safesurfer.co.nz/block to start the timer for Internet access.

||| Stop the timer by visiting https://mydevice.safesurfer.co.nz/block again and selecting the Stop Timer button so that each device's time does not run out.

Screentime timer ready on a configured device

Screentime timer started on a configured device

Going back to t

Question 2

How Can I Update My Wi-Fi Lifeguard Firmware?

Accepted Answer

Wi-Fi Lifeguard firmware updates often provide new features and bug fixes. Need to check for a firmware update for your Wi-Fi Lifeguard router? This guide will show you how to do it.

| We usually send out notification emails to our customers when a new firmware release is being rolled out.

If you have a mesh network, you only need to update your Wi-Fi Lifeguard base device. This is the Wi-Fi Lifeguard that is directly connected to your main home router via the Wi-Fi Lifeguard WAN port marked with a globe. Just follow the steps below—Wi-Fi Lifeguard will take care of the mesh configuration for you.

1. Log in to your Wi-Fi Lifeguard

Ensure that you are connected to your Wi-Fi Lifeguard network on the device that you will be using to initiate the firmware update. Using your favourite web browser (e.g. Google Chrome or Firefox) open the administration panel (https://mydevice.safesurfer.co.nz).

Enter in the email address and password that belong to your Safe Surfer account. If you have not made an account, the Wi-Fi Lifeguard administration panel will prompt you to create one.

Wi-Fi Lifeguard administration panel login page

2. Update your Wi-Fi Lifeguard

Click the System drop-down menu located on the sidebar on the left. Click on the Update Firmware page link. This page will tell you what firmware version you are currently on.

If an update is available, click the green Update Firmwa

Question 3

Wi-Fi Lifeguard Firmware Version 3.0.7: What's New

Accepted Answer

Safe Surfer is excited to announce Wi-Fi Lifeguard firmware version 3.0.7. This new version is a big update which sports a completely redesigned interface, a better viewing experience on mobile devices, and various new and improved features.

If you have not upgraded yet, we highly recommend doing so! You can upgrade by following our guide here: https://helpdesk.safesurfer.io/en-nz/article/how-can-i-update-my-wi-fi-lifeguard-firmware-1lsq69g/

New features for all supported devices:

Brand new interface: The Wi-Fi Lifeguard administration panel has been completely redesigned to be cleaner and easier to use. If you are on a mobile device, your Wi-Fi Lifeguard administration experience will be considerably easier than before.

Disable Wi-Fi: You can now disable Wi-Fi broadcasting. If you have a Wi-Fi Lifeguard (model GL-B1300) router, you have the option to disable the 2.4 GHz band, 5 GHz band, or both. If you have two or more Wi-Fi Lifeguard (model GL-B1300) routers in a router mesh configuration, you have the option to disable converged Wi-Fi broadcasting and wireless bands. If you disable Wi-Fi, you can still use Wi-Fi Lifeguard via Ethernet from the LAN port(s).

Advanced Wi-Fi settings: You can now change the broadcast channel(s) that Wi-Fi Lifeguard uses to broadcast. You c

Question 4

How Can I Stop Devices From Using My Old Unfiltered Wi-Fi Connection?

Accepted Answer

||| Some steps in this article can get a little technical, so you might want the help of a tech-savvy friend or family member to help you out.

Once you have set up your new Safe Surfer Wi-Fi Lifeguard network, any devices that were connected to your old unfiltered Wi-Fi provided by your main home router might still use that connection. Because of this, it is important to perform at least one of the following steps:

Forget the old connection on each device previously connected to the old unfiltered Wi-Fi
Change the SSID password(s) of your main home router
Turn off the SSID belonging to the main home router

| SSID stands for Service Set Identifier. It is the technical term for a discoverable Wi-Fi network name. If you are not sure what the SSIDs of your main home router are, you might be able to find the original factory-set SSIDs on a physical sticker placed somewhere on it by the manufacturer. This sticker can usually found on the bottom or back of the device.

We recommend going through all three steps to ensure that each device is properly disconnected. This ensures that devices at home are only connected to the Wi-Fi Lifeguard network. If you have limited time, the most important step is Step 3: Turn off the SSID belonging to the main home router.

1. Forget the old connection on each device previously connected to the old unfiltered Wi-Fi

This step differs slightly depending on what kind of device you have. If you are configuring an Apple phone or tablet de

Question 5

How Can I Create a Mesh Network With Multiple Wi-Fi Lifeguard Routers?

Accepted Answer

If you have more than one Wi-Fi Lifeguard router, you can create a mesh network which extends your Wi-Fi Lifeguard network signal. All Wi-Fi Lifeguard routers that are meshed together will share a single Wi-Fi network name (SSID) for broadcasting the 2.4 GHz band and the 5 GHz band. This means that the Wi-Fi Lifeguard mesh network will automatically choose the best option for each device that connects to the mesh network.

1. Plug in power and WAN Ethernet

When referring to a Wi-Fi Lifeguard mesh network, the Wi-Fi Lifeguard with an Ethernet cable plugged in to its WAN port is called the Main Router (Lifeguard Base). The other Wi-Fi Lifeguard routers without an Ethernet cable plugged in to their WAN port are called Sub Routers (mesh stations).

|| A Wi-Fi Lifeguard with an Ethernet cable plugged in to its WAN port is always considered a Main Router. If you are meshing a Wi-Fi Lifeguard that has previously acted as either a Main Router or a Sub Router, you will first need to factory reset each Wi-Fi Lifeguard that is going to become a new Sub Router. You can factory reset a Wi-Fi Lifeguard by pressing for 60 seconds the reset (left) button on the front of the router and then release. ALL SETTINGS WILL BE RESET.

2. Pair routers

You can pair two Wi-Fi Lifeguard routers to e

Question 6

Wi-Fi Lifeguard Mini Documentation and Troubleshooting

Accepted Answer

This article details technical specifications, FAQs, and troubleshooting methods for Safe Surfer's Wi-Fi Lifeguard Mini (model GL-MT300N-V2) router.

Wi-Fi Lifeguard Mini photos:

Front

Rear

Right side

Bottom

|| Your Wi-Fi Lifeguard Mini may also have come in a yellow colour.

Mango front

Mango bottom

Technical specifications:

Interface: 1x WAN Ethernet port, 1x LAN Ethernet port, 3x LEDs, 1x USB 2.0 port, 1x Micro USB port CPU: MTK7628NN @580MHz SoC Memory / Storage: 128 MB DDR2 / 16 MB flash storage Antennas: Internal LAN Protocols: 802.11 b/g/n Wi-Fi Throughput Speed: 300 Mbps (over 2.4 GHz) TX power: < 20 dBm Ethernet Port: 2 x 10/100Mbps LEDs: Wireless status / Power supply Power Input: 5V 1A via Micro USB Power Consumption: < 2.75 W Operating Temperture: 0°C ~ 40°C (32°F ~ 104°F) Storage Temperature: -20°C ~ 70°C (-4°F ~ 158°F) Dimensions / Weight: 58mm x 58mm x 25mm / 40g

FAQs and Troubleshooting:

**Q: What does

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