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How do I protect devices with Safe Surfer?
Safe Surfer protects individuals, families, and businesses from harmful online content. If you visit our home website on a device that is not protected with Safe Surfer, you will see the following widget in red: Protection not enabled widget Getting started with Safe Surfer Filtering your devices with Safe Surfer is easy through our simple dashboard.
How does the Safe Surfer DNS work?
Safe Surfer utilises the latest computing technology to provide you with a safer Internet surfing experience. To achieve this, we use Domain Name System (DNS) servers to: Resolve your Internet requests (URLs) to IP addresses
Does Safe Surfer support encrypted DNS (DoH or DoT)?
Safe Surfer invests in modern technologies to make surfing the web a safer experience for you. We have been keeping our eye on a new set of technologies that is being freshly released to devices by major technology companies and organisations via device updates: DNS over HTTPS (DoH) and DNS over TLS (DoT). Apple, Microsoft, Google, and Mozilla have been releasing support for DoH and DoT into their products since 2019 and 2020. In this article we will explain what these two terms are and
How do I reset my Safe Surfer account password?
This article will help you reset your Safe Surfer account password. 1. Request password reset To reset your Safe Surfer Account password, visit https://my.safesurfer.io/send-password-reset Enter the email associated with your Safe Surfer account and click Reset. Safe Surfer account password reset request 2. Change password If a Safe Surfer account is associated with the email you requested, you shoul
How do I use Safe Surfer via Secure DNS on Google Chrome?
Safe Surfer supports filtering via secure DNS on mobile and desktop Google Chrome browsers. This is a good option for individuals who need an easy alternative solution to use Safe Surfer without having to change the DNS servers on your device. To get started, you will need to generate a custom link for Google Chrome to use. At the Safe Surfer dashboard (https://my.safesurfer.io/devices?tab=dns), you will need to create a listing for a new DNS device (and sequentially a custom link which Google
How do I use Safe Surfer via Secure DNS on Firefox?
We support providing Safe Surfer filtering via secure DNS on Firefox. This is a good option for individuals who need an easy alternative solution to using Safe Surfer without having to change DNS servers on a device. 1. Download Firefox If you do not have Firefox, you can download it here: https://www.mozilla.org/en-US/firefox/new/ 2. Configure DoH Open Firefox and click the menu icon at the top right. ![Menu icon](https://storage.crisp.chat/users/helpdesk/website/f8920d476a21b000/1_
How do I sync my IP Address to retain additional filter features?
If you have manually configured a device to use our Safe Surfer DNS servers for filtering, you may need to sync your IP address to retain full feature functionality (keeping custom blocking rules, recording categories visited and blocked websites, and recording data usage). You do not need to sync your IP address if your device uses the Safe Surfer app and/or is on a Wi-Fi Lifeguard network. If you have configured your device to use a DoH or DoT (DNS over HTTPS; DNS over TLS) URI link provided b
How can I be an accountability partner for a friend?
This article will help you as an accountability partner to set up Safe Surfer for a friend on Android. Being an accountability lifeguard for a friend is an effective way to: Help with social media impulses Deter from viewing pornography or inappropriate content online Stop other addictive digital behaviours (e.g. online gambling, games etc) You will be able to monitor your friend using your Safe Surfer Dashboard (https://my.safesurfer.io).
How do I create an account with Safe Surfer?
To set up a free trial of the Pro Surfer Account follow the steps below. If you do not already have a Safe Surfer account, create one. Create a Pro Surfer Account by browsing to safesurfer.co.nz on any device Click on the Get Trial button Setup a Pro Surfer Account Make sure to keep the username and password in a safe place. Safe Surfer Homepage
What is Microsoft Family Safety?
Microsoft Family Safety is a device management and content filtering solution developed and published by Microsoft. Through the creation of a family group in a Microsoft account, this solution features the ability to set device screen time limits, block inappropriate content on some apps, provide device activity reports, and provide GPS-based location tracking. Different solutions have their own sets of features, along with their own pros and cons. This article aims to help you to compare and e
How do I block a specific website?
Safe Surfer protects individuals and families from harmful online content. If you visit our home website (https://www.safesurfer.co.nz) from a device that is not protected with Safe Surfer, you will see the following widget: Protection not enabled widget Safe Surfer services are controlled via your Safe Surfer account. To get started with blocking a device from accessing a specific website, yo
How do I cancel my Safe Surfer subscription?
Want to cancel your Safe Surfer subscription? We're sorry to see you go. Remember that you can always subscribe again at any time. 1. Sign in to the Safe Surfer dashboard Sign in to the Safe Surfer dashboard via the following link: https://my.safesurfer.io/account-settings?section=payment 2. Cancel subscription Clic
How do I delete my Safe Surfer account?
This brief article will guide you through deleting your Safe Surfer account. 1. Sign in to the Safe Surfer dashboard Sign in to the Safe Surfer dashboard via the following link: https://my.safesurfer.io/account-settings?section=delete-account 2. Delete accoun