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  • Protect my devices with Safe Surfer
    Safe Surfer protects individuals, families, and businesses from harmful online content. We make it easy for you to block content such as: Pornography Illegal downloads Protection evasion And much more If you visit our website on a device that is not protected with Safe Surfer, the protection status bubble at the top of the page will be coloured yellow. 1.Featured
  • Reset my Safe Surfer account password
    This article will help you reset your Safe Surfer account password. 1. Request password reset To reset your Safe Surfer Account password, visit https://my.safesurfer.io/send-password-reset Enter the email associated with your Safe Surfer account and click Reset. Safe Surfer account password reset request 2. Change password If a Safe Surfer account is associated with the email you requested, you shoulPopular
  • Become an accountability partner for a friend
    This article will help you as an accountability partner to set up Safe Surfer for a friend that uses a device running Android. Being an accountability lifeguard for a friend is an effective way to help them with: Social media impulses Deterring the viewing of pornography or inappropriate content online Preventing other addictive digital behaviours (e.g. online gambling, games etc) You will be able to monitor your friend using the Safe Surfer dashboard. |Few readers
  • Create a Safe Surfer account
    Safe Surfer protects your device from harmful online content. Want to get started? It's easy! Go through the steps below. 1. Let's start We'll start by creating a free account on the Safe Surfer dashboard. The dashboard will walk you through setting up an account, so there aren't any additonal steps we need to detail here. 2. Account created Great, you've made an account! You should now have access to basic Safe Surfer features.Few readers
  • Link IP for routers
    Installing Safe Surfer on your router is a great way to start protecting your family from harmful online content. If you create a device listing on the Safe Surfer dashboard for your home router, you might need to perform a linked IP operation—this means that we can sync your block settings. For example, if you create a device listing for your router, called "Home", and you block TikTok on the "Home" device, this means that all devices using your router Wi-Fi will be blocked from using the TikTFew readers
  • Filter YouTube and enable restrictions for individual devices
    YouTube can sometimes show videos that contain inappropriate content. Want to filter the videos that can be accessed? No problem—we'll show you how to do this. Step 1: Change YouTube filter settings First off, we need to open the Safe Surfer dashboard and select the device that we're going to change the YouTube settings for. If the device being protected doesn't have Safe Surfer installed, you can find out how to do so by clicking this link (https://helpdesk.safFew readers
  • Using the Safe Surfer dashboard
    Once you've made a Safe Surfer account, it's easy to manage your protected devices anywhere in the world with the Safe Surfer dashboard. Let's walk you through the basics. Home You will be greeted by the Home page once you have logged in to the dashboard. This page contains a few useful charts that give you the low-down on the latest statistics regarding your protected devices.Few readers
  • Monitor the devices I protect
    After setting up protection for devices that you look after, you now have a new and exciting responsibility—getting to keep an eye on them! Our job is to make this as easy as possible for you. The information below will help you do this like a pro. Let's get started!Few readers
  • Manage protected devices on mobile
    Making a shortcut to the Safe Surfer dashboard on mobile is easy. We have detailed how you can do this for different web browsers on both Android and Apple (iOS / iPadOS) devices. Android Firefox Open the Firefox app and visit the Safe Surfer dashboard. Tap the three dot icon at the upper right of the screen. Tap the "Install" option near the bottom of the list. Firefox wiFew readers
  • Enable regular activity notifications (alerts)
    Want a solution to automatically receive device alert reports to your email? We've got you covered. 1. Enable regular activity notifications (alerts) Visit the Safe Surfer dashboard and click the Alerts menu on the left sidebar of the dashboard. This will bring up a tool that allows you to review general activity alerts regarding the devices you protect. As per the screenshot below, email alerts have not been configured yet for this account. We will do thatFew readers
  • How to check if a device is being monitored and protected with Safe Surfer
    Not sure if a device is being protected by Safe Surfer? No problem—you can check using either of the following two methods. Method 1: Safe Surfer dashboard The best way to check if a device is protected is by visiting the Devices page on the Safe Surfer dashboard. Click the More Info button on the device listing that you would like to check. (httpsFew readers
  • Cancel my Safe Surfer subscription
    Want to cancel your Safe Surfer subscription? We're sorry to see you go. Remember that you can always subscribe again at any time. 1. Sign in to the Safe Surfer dashboard Click this link to sign in to the Safe Surfer dashboard.Some readers
  • Delete my Safe Surfer account
    This brief article will guide you through deleting your Safe Surfer account.Some readers

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