How to check if a device is being monitored and protected with Safe Surfer
Not sure if a device is being protected by Safe Surfer? No problem—you can check using either of the following two methods.
The best way to check if a device is protected is by visiting the Devices page on the Safe Surfer dashboard.
Click the More Info button on the device listing that you would like to check.
Next to the Last Internet Activity field, the dashboard will report when it last received traffic from this device. The most recent kind of traffic is presented as having been "a few seconds ago".
Another way you can check to see if a device is protected is by visiting our home page on the device itself. At the top of the page, check the protection status bubble.
If the bubble is yellow, the device is currently not protected. If you use one of our apps, check the Safe Surfer app home menu to review the status of protection. Otherwise, you can contact us on our help desk by clicking the chat bubble at the bottom-right corner of this page.
If the bubble is green, the device is connected to Safe Surfer.
Method 1: Safe Surfer dashboard
The best way to check if a device is protected is by visiting the Devices page on the Safe Surfer dashboard.
Click the More Info button on the device listing that you would like to check.
Next to the Last Internet Activity field, the dashboard will report when it last received traffic from this device. The most recent kind of traffic is presented as having been "a few seconds ago".
Method 2: Safe Surfer home page
Another way you can check to see if a device is protected is by visiting our home page on the device itself. At the top of the page, check the protection status bubble.
If the bubble is yellow, the device is currently not protected. If you use one of our apps, check the Safe Surfer app home menu to review the status of protection. Otherwise, you can contact us on our help desk by clicking the chat bubble at the bottom-right corner of this page.
If the bubble is green, the device is connected to Safe Surfer.
Updated on: 13/01/2024
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