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  • Protect an iPhone, iPad, or iPod with Safe Surfer
    Safe Surfer makes it easy to block porn and other harmful online content on an iPhone or iPad. This guide will show you how to install Safe Surfer protection. We demonstrate this with an iPhone running iOS 27 (released in late 2026), although the steps will be similar if you are installing on a different kind of iPhone or iPad. This guide shows you how to install protection with the Safe Surfer app (being our normal protection method). If you want to install protection without the Safe SurferFeatured
  • Why does the Apple App Store say that "Due to restrictions set for this device, this app cannot be downloaded"?
    If you see a message in the Apple App Store that says "Due to restrictions set for this device, this app cannot be downloaded", this is caused by Apple Screen Time, rather than Safe Surfer. You can find out how to resolve this with the following instructions: Change Apple Screen Time app rating settings On the app listing inside the App Store, you'll currently see a message regarding content restrictions, as per the following screenshot. This means that the age rating needs to be raised forPopular
  • How to supervise and lock down protection on an iPhone or iPad (Windows)
    IMPORTANT: Please note that this guide currently doesn't work for devices running iOS 27 (released in late 2026). We are currently working on a fix, where we will update this guide once it has been published. This guide demonstrates how to supervise and lock down Safe Surfer protection on an iPhone or iPad with a Windows device. If you would like to do this with a Mac device instead, you can find out how to do so by [clicking this link](https://helpdesk.safesurfer.io/en-nz/article/how-to-suFew readers
  • How to uninstall the Safe Surfer for iOS app
    This guide will show you how to uninstall the Safe Surfer app on an iPhone or iPad. This uninstallation guide is for iPhone and iPad devices that were protected with the Safe Surfer app (being our normal protection method). If you didn't use the Safe Surfer app to install protection, you can view the correct guide by clicking this link. Step 1: Unsupervise device If you supervised a dFew readers
  • How to supervise and lock down protection on an iPhone or iPad (Mac)
    IMPORTANT: Please note that this guide currently doesn't work for devices running iOS 27 (released in late 2026). We are currently working on a fix, where we will update this guide once it has been published. This guide demonstrates how to supervise and lock down Safe Surfer protection on an iPhone or iPad with a Mac device. If you would like to do this with a Windows device instead, you can find out how to do so by [clicking this link](https://helpdesk.safesurfer.io/en-nz/article/how-to-suFew readers
  • Reset my Safe Surfer app PIN on iOS
    Locked out of the Safe Surfer app on an iPhone/iPad? This brief article will help you reset the app PIN. Reset the Safe Surfer app PIN Open the Safe Surfer app on the protected device. Tap the Enter PIN option. Tap the Reset option. ![](https://storageFew readers
  • How to use Safe Surfer monitoring features for iPhone and iPad
    This guide will show you how to use monitoring features that are available inside the Safe Surfer app for iPhone and iPad. (Please note that as of late 2026, these features are experimental in nature.) Browser Protection The first monitoring feature is Browser Protection. This feature uses additional technology to perform image filtering (along with text and image monitoring) inside Safari. This feature also supports disabling all images inside Safari (we'll show you how this works later oFew readers
  • How to check for VPN apps on iPhone and iPad
    This guide will show you how to check if there are VPNs on an iPhone or iPad, along with how you can delete them. Step 1: Check for VPNs Open the Settings app. Tap the General menu. Tap the VPN & Device Management menu. ![](https://storage.crisp.chat/users/helpdeFew readers
  • Install Safe Surfer with iOS DNS profile
    Safe Surfer makes it easy to block porn and other harmful online content on an iPhone or iPad. This guide will show you how to install Safe Surfer protection. We demonstrate this with an iPhone running iOS 27 (released in late 2026), although the steps will be similar if you are installing on a different kind of iPhone or iPad. This guide shows you how to install protection without the Safe Surfer app. This doesn't support lockdown features, unlike the normal installation method. If you wouldSome readers
  • How to stop Safe Surfer protection from being uninstalled on Apple mobile devices
    This guide will show you how to stop Safe Surfer protection from being uninstalled on an Apple mobile device. Step 1: Supervise device Once you've finished the protection installation process, there are two additional features available: app blocking and prevent uninstallation. (Due to how Apple have designed iPhone and iPad devices, both features can't be used at the same time.) Using these features involves placing the device into a special supervision mode using either a Mac or Windows dePopular
  • How to block porn on an iPhone
    Safe Surfer makes it easy to block porn and other harmful online content on an iPhone or iPad. This guide will show you how to install Safe Surfer protection. We demonstrate this with an iPhone running iOS 27 (released in late 2026), although the steps will be similar if you are installing on a different kind of iPhone or iPad. This guide shows you how to install protection with the Safe Surfer app (being our normal protection method). If you want to install protection without the Safe SurferSome readers
  • How to block porn on an iPad
    Safe Surfer makes it easy to block porn and other harmful online content on an iPhone or iPad. This guide will show you how to install Safe Surfer protection. We demonstrate this with an iPhone running iOS 27 (released in late 2026), although the steps will be similar if you are installing on a different kind of iPhone or iPad. This guide shows you how to install protection with the Safe Surfer app (being our normal protection method). If you want to install protection without the Safe SurferFew readers
  • How to block porn on an iPod
    Safe Surfer can be installed on an iPod Touch (7th generation) running either iOS 14 or iOS 15. The Safe Surfer app is unsupported on the iPod Touch (as the app requires at least iOS 16), but you can still install protection manually. To install protection, you can visit the DNS profile installation guide by clicking this link.Few readers
  • How to uninstall the Safe Surfer iOS DNS profile
    This guide will show you how to uninstall the Safe Surfer configuration profile on an iPhone or iPad. This uninstallation guide is for iPhone and iPad devices that were protected without the Safe Surfer app. If you used the Safe Surfer app to install protection (being our normal protection method), you can view the correct guide by clicking this link. Step 1: Uninstall the Safe Surfer profiFew readers

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