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  • Create a Safe Surfer account
    This brief guide will show you how to create a Safe Surfer account and get started with protecting devices from harmful online content. Create an account The Safe Surfer dashboard lets you protect devices. Visit the dashboard by clicking this link. Click the "Get an Account" button. Enter your email address and a password. The email address should ideallFew readers
  • Why was I charged before my Safe Surfer trial ended?
    Depending on your bank / credit card vendor, you might see what's called a pending charge on your card before the Safe Surfer trial has ended. When the trial period ends, this is when the actual charge will take place through our payment system if you haven't cancelled your trial. The pending charge is something performed by your bank / credit card vendor, which we have no control over. If you cancel your trial, this will be automatically returned by your bank / credit card vendor in accordanceFew readers
  • Reset my Safe Surfer account password
    This brief article will show you how to reset the password for your Safe Surfer account. Reset your account password Visit the Safe Surfer dashboard and click the "Forgot Password?" option. Enter the email address used for your account, then click the Send Password Reset button. (https://storage.crisp.chat/users/helpdesk/website/f8920d476a21b000/safPopular
  • How to change the payment method for my subscription
    This brief article will show you how to change the payment method for your Safe Surfer subscription. Change your payment method Log in to the Safe Surfer dashboard. Click the subscription status bubble at the upper-right corner of the dashboard. (If you're on mobile, you can find this button by first tapping the three-bar icon at the upper-left corner of the dashboard.) (https://storage.crisp.chat/users/helpdesk/website/f8920d476a21b000/safesurfer-changepaymenFew readers
  • How to upgrade my Safe Surfer account to Pro Surfer
    This brief article will show you how to upgrade your Safe Surfer account to a Pro Surfer subscription. Upgrade my Safe Surfer account Log iFew readers
  • How to change my subscription plan
    This brief article will show you how to change your Safe Surfer subscription plan between our annual and monthly options. You can also switch your account licensing between Family, Individual, Business, and School. For all intents and purposes, the Family and Individual plans are identical and provide the same licencing. Change your subscription plan Log in to the Safe SurfFew readers
  • How to resubscribe to Safe Surfer
    This brief article will show you how to resubscribe to Safe Surfer. Resubscribe to Safe Surfer Log in to the Safe Surfer dashboard. Click the subscription status bubble at the upper-right corner. (If you're on mobile, you can find this button by first tapping the three-bar icon at the upper-left corner of the dashboard.) If it's been a while since you lastFew readers
  • Become an accountability partner for a friend
    This brief guide will show you how to become an online support person for a friend. Safe Surfer lets you protect different kinds of devices from harmful online content. Create an account Visit the Safe Surfer dashboard by clicking this link. Click the "Get an Account" button. Enter your email address and a password. The email address will be one that youFew readers
  • How to cancel my Safe Surfer trial
    This brief article will show you how to cancel your Safe Surfer trial. Cancel your Safe Surfer trial Log in to the Safe Surfer dashboard. Click the subscription status bubble at the upper-right corner. (If you're on mobile, you can find this buttonFew readers
  • Cancel my Safe Surfer subscription
    This brief article will show you how to cancel your Safe Surfer subscription. Cancel your subscription Log in to the Safe Surfer dashboard. Click the subscription status bubble at the upper-right corner of the dashboard. (If you're on mobile, you cPopular
  • Delete my Safe Surfer account
    This brief article will show you how to delete your Safe Surfer account. This action is irreversible and will delete all of your account data.Popular
  • How to enable two-factor authentication for my Safe Surfer account
    You can enable two-factor authentication for your Safe Surfer account to provide additional security. This guide will show you how to get this set up. Enable two-factor authentication Click this link to open the Security & LogFew readers

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