Articles on: Account management

How to cancel my Safe Surfer trial

This brief article will show you how to cancel your Safe Surfer trial.

Cancel your Safe Surfer trial

Can't get Safe Surfer to work, or stuck with installing protection? We're more than happy to help! Contact us and we can help you figure out the issue.

Log in to the Safe Surfer dashboard. Click the subscription status bubble at the upper-right corner. (If you're on mobile, you can find this button by first tapping the three-bar icon at the upper-left corner of the dashboard.)

Click the Cancel button.

We appreciate your feedback! Click the reason for why you're cancelling your subscription—this helps us understand how we can make Safe Surfer better for our users worldwide.

If you have any additional comments regarding your cancellation, please let us know in the text box. Once you're finished, click the Submit button.

The dashboard should show the Cancelled tag on the Subscription menu—this means that your card will not be charged. Your account will now be on the Free plan.

Updated on: 13/01/2024

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