Protect my devices with Safe Surfer
Safe Surfer protects individuals, families, and businesses from harmful online content. We make it easy for you to block online content, such as: Pornography Illegal downloads Protection evasion And much more If you visit our home website (https://safesurfer.io) on a device that is not protected with Safe Surfer, the protection status bubble at the top of the page will be coloured yellow. (https://storage.crisp.chat/users/helpdesk/website/f8920d476a21b000/safesurfer-protect-1vg7n1FeaturedWhat website categories and apps does Safe Surfer support blocking?
Safe Surfer features support for blocking 60+ content categories. You can block these categories on the Safe Surfer dashboard Blocking menu. These categories can also be used in combination with our screentime features. Ads Adult and pornography Alcohol and tobacco Dating Drugs GamblingFew readersWhy is my Safe Surfer subscription labelled as "Promo"?
Your Safe Surfer subscription will be labelled as Promo if you've activated a promotional one year free Kid-Safe Pro subscription for a Kid-Safe device. The Promo subscription can't add additional devices (that is, other kinds of devices you might like to protect) unless you have an accompanying Pro Surfer subscription. You can manage these settings by clicking this link (https://my.safesurfer.io/account-settings?sectFew readersUsing the Safe Surfer dashboard
Once you've made a Safe Surfer account, it's easy to manage your protected devices anywhere in the world with the Safe Surfer dashboard. Let's walk you through the basics. Home You will be greeted by the Home page once you have logged in to the dashboard. This page contains a few useful charts that give you the low-down on the latest statistics regarding your protected devices.Few readersHow to check if a device is being monitored and protected with Safe Surfer
Not sure if a device is being protected by Safe Surfer? You can check using either of the following two methods. Method 1: Safe Surfer dashboard The best way to check if a device is currently protected is by visiting the Devices page on the Safe Surfer dashboard. Visit the Devices menu (https://my.safesurfer.io/devices) from any device, such as your personal smartphone. Click theFew readersManage protected devices on mobile
Making a shortcut to the Safe Surfer dashboard on mobile is easy. We have detailed how you can do this for different web browsers on both Android and Apple (iOS / iPadOS) devices. Android Google Chrome Open the Google Chrome app and visit the Safe Surfer dashboard. Tap the three dot icon at the upper right of the screen. Tap the "Install app" option near the bottom of the list. (https://storage.crisp.chat/users/helpdesk/website/f8920d476a21b000/screenshotFew readersWhy does Safe Surfer say that it blocked an app that isn't installed on a device?
The Safe Surfer dashboard might report that an app (such as a social media service) was blocked on a device, even when the app isn't installed. This is normal, and doesn't necessarily mean that the device user tried to install and use the service that was reported as blocked. In short, this could be due to a shared post on a website unrelated to the service that was blocked. Why does this happen? A lot of social media services feature multiple ways of accessing content on their platform. ThiFew readersLink IP for routers
Installing Safe Surfer on your router is a great way to start protecting your family from harmful online content. If you create a device listing on the Safe Surfer dashboard for your home router, you might need to perform a linked IP operation—this means that we can sync your block settings. For example, if you create a device listing for your router, called "Home", and you block TikTok on the "Home" device, this means that all devices using your router Wi-Fi will be blocked from using the TikTFew readersFilter YouTube and enable restrictions for individual devices
YouTube can sometimes show videos that contain inappropriate content. Want to filter the videos that can be accessed? No problem—we'll show you how to do this. Step 1: Change YouTube filter settings First off, we need to open the Safe Surfer dashboard and select the device that we're going to change the YouTube settings for. If the device being protected doesn't have Safe Surfer installed, you can find out how to do so by clicking this link (https://helpdesk.safFew readersEnable regular activity notifications (alerts)
Want a solution to automatically receive device alert reports to your email? We've got you covered. 1. Enable regular activity notifications (alerts) Visit the Safe Surfer dashboard and click the Alerts menu on the left sidebar of the dashboard. This will bring up a tool that allows you to review general activity alerts regarding the devices you protect. As per the screenshot below, email alerts have not been configured yet for this account. We will do thatFew readersMonitor the devices I protect
After setting up protection for devices that you look after, you now have a new and exciting responsibility—getting to keep an eye on them! Our job is to make this as easy as possible for you. The information below will help you do this like a pro. Let's get started!Few readersFull uninstallation guides
Our easy to follow uninstallation guides show you how to remove Safe Surfer step by step. Mobile devices Are you removing protection for any Android devices (such as Samsung orFew readersHow to set up Screen Time on Safe Surfer
Setting up screen time rules on Safe Surfer is easy. This guide will efficiently walk you through how to do so. Each section below assumes that Safe Surfer is already being used on the device that you would like to set screen time rules on. If you would like to protect a device with Safe Surfer, visit our Guides page. We will demonstrate some example screen time scenarios below. Visit the Safe SurferFew readers