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How Can I Protect My Device With Safe Surfer?
Safe Surfer protects families and individuals from harmful online content. If a device you own is not using our filter service, you will see the following widget on our website (https://www.safesurfer.co.nz): Protection not enabled widget Safe Surfer provides a number of easy filtering solutions for you and your family. This brief article will help you get your devices protected so you can sur
How Does the Safe Surfer DNS Work?
Safe Surfer utilises the latest computing technology to provide you with a safer Internet surfing experience. To achieve this, we use Domain Name System (DNS) servers to: Resolve your Internet requests (URLs) to IP addresses
Does Safe Surfer Support DNS over HTTPS (DoH) or DNS over TLS (DoT)?
Safe Surfer invests in modern technologies to make surfing the web a safer experience for you. We have been keeping our eye on a new set of technologies that is being freshly released to devices by major technology companies and organisations via device updates: DNS over HTTPS (DoH) and DNS over TLS (DoT). Apple, Microsoft, Google, and Mozilla have been releasing support for DoH and DoT into their products since 2019 and 2020. In this article we will explain what these two terms are and
How Can I Reset My Safe Surfer Account Password?
This article will help you reset your Safe Surfer account password. 1. Request password reset To reset your Safe Surfer Account password, visit https://my.safesurfer.io/send-password-reset Enter the email associated with your Safe Surfer account and click Reset. Safe Surfer account password reset request 2. Change password If a Safe Surfer account is associated with the email you requested, you shoul
How Can I Use Safe Surfer via Secure DNS on Firefox?
We support providing Safe Surfer filtering via secure DNS on Firefox. This is a good option for individuals who need an easy alternative solution to using Safe Surfer without having to change DNS servers on a device. 1. Download Firefox If you do not have Firefox, you can download it here: https://www.mozilla.org/en-US/firefox/new/ 2. Configure DoH Open Firefox and click the menu icon at the top right. ![Menu icon](https://storage.crisp.chat/users/helpdesk/website/f8920d476a21b000/1_
How Do I Sync My IP Address to Retain Additional Filter Features?
If you have manually configured a device to use our Safe Surfer DNS servers for filtering, you may need to sync your IP address to retain full feature functionality (keeping custom blocking rules, recording categories visited and blocked websites, and recording data usage). You do not need to sync your IP address if your device uses the Safe Surfer app and/or is on a Wi-Fi Lifeguard network.
How Can I Delete My Safe Surfer Account?
This brief article will guide you through deleting your Safe Surfer account. 1. Sign in to My Safe Surfer Sign in to My Safe Surfer at the following link: https://my.safesurfer.io/account-settings?section=
How Can I use Safe Surfer via Secure DNS on Google Chrome?
Safe Surfer supports filtering via secure DNS on Google Chrome browsers used on desktop and mobile. This is a good option for individuals who need an easy alternative solution to using Safe Surfer without having to change DNS servers on a device. 1. Download Google Chrome If you do not have Google Chrome installed, you can download it here: Desktop: https://www.google.com/chrome/ Mobile: https://play.google.com/store/apps/details?id=com.android.chrome 2. Configure secure DNS Des