Articles on: Kid-Safe Experience

Why does the "Almost there" menu appear on a Kid-Safe device?

In some cases (for example, switching the device mode after we've released an update to the Kid-Safe technology), the Safe Surfer restriction technology (which is unrelated to the network filtering) might stop incorrectly. We've designed our Kid-Safe devices to detect this and avoid issues wherever possible. If this is the case, you can simply re-enable it.

Re-enable Safe Surfer restriction technology

If you take more than a moment, the Safe Surfer app will automatically return you to the "Almost there" page. You'll just need to go through the following steps again.

Tap the checkbox found next to Restrict app & settings access.

Tap the Installed apps menu.

Tap the Safe Surfer menu.

Tap the top switch to turn it on.

If the switch is already turned on, tap the top switch to turn it off > Turn off > tap the top switch to turn it on > Allow.

After you've tapped the switch to turn it on, tap the Allow option.

Updated on: 28/03/2025

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