How to install the Kid-Safe experience on an existing Samsung device
It’s easy with Safe Surfer to block built-in apps and harmful online content on a Samsung mobile device. On your first protection installation, it will take around 20 minutes for the full installation, or 30 minutes for the entire guide.
On the Devices menu, click "+ New Device" > Another PC, laptop, or smartphone > Android > Kid-Safe Phone (or Tablet) > Existing device setup. Follow the compatibility instructions, then click the Confirm button. Click the profile that you would like, then follow the instructions to retrieve the device's serial number and IMEI.
If the device has two IMEIs, retrieve only the first one (that is, IMEI 1). If the device doesn't have an IMEI (such as a Wi-Fi-only tablet), you can leave its field empty.
Enter the serial number (and IMEI if applicable), then click the Confirm button. Click the second Confirm button.
Before continuing, please make sure that you have backed app the device's files and app data, as we will be performing a factory reset.
On the device to be protected, navigate to the Settings app > General management > Reset > Factory data reset > Reset.
Back on the dashboard, once you have started the device factory reset, click the Next button. On the device's Welcome screen, draw a cross on the white space by swiping down and right.
Tap the QR code option. Back on the dashboard, click the Next button.
Scan the first QR code as found on the Safe Surfer dashboard.
Tap the checkboxes for the End User Licence Agreement and Privacy Policy, then tap the Agree button. Back on the Safe Surfer dashboard, click the Next button.
Tap the OK option on the prompt that comes up, then connect to a Wi-Fi network. Once you've connected to the Wi-Fi network, the device will take a moment to process some security policies. The device will automatically perform some tasks to prepare for the next step.
Tap the Next option on the Safe Surfer phone configuration page.
Tap the Agree option.
Tap the Agree button. The device will take a moment to process some security policies. The device will automatically perform some tasks to prepare for the next step.
When you're asked to activate Safe Surfer as a device admin app, tap the Activate option.
Scan the second QR code as found on the Safe Surfer dashboard.
Tap the checkbox found next to "Set an admin PIN".
Set a PIN, then tap the Confirm button.
Tap the checkbox found next to "Enable internet filtering".
Tap the OK button on the VPN prompt.
Tap the checkbox found next to the "Restrict app & settings access".
Tap the "Installed apps" menu.
Tap the Safe Surfer listing.
Tap the switch found next to “Off”. Ignore the "Safe Surfer shortcut" switch.
Tap the Allow option.
Enter your PIN, then tap the OK button.
Great work, you've installed the Kid-Safe experience on this device.
This step shows you how to use additional features available inside the Safe Surfer app.
The first optional feature is social media monitoring. Tap the Enable button found under the Social media monitoring section.
Tap the switch for the Safe Surfer app listing.
Tap the Allow option.
The required device permissions have been provided. Tap the back button at the bottom of the screen to return to the Safe Surfer app.
If you would like to customise the social media monitoring detection features, tap the Edit button.
From this menu you can either enable or disable keyword categories. You can also set custom keywords for detection. Once you're done, go back to the Safe Surfer app home menu.
The second optional feature is location tracking. Tap the Enable button found under the Location tracking section.
On the prompt that comes up, tap the Confirm option.
If you would like to configure settings for the location tracking feature, tap the Settings option.
You can manage the location tracking settings from here. Once you're done, tap the back button at the upper-right corner.
The third optional feature is nudity detection.
Tap the Enable button found under the Nudity detection section.
Tap the Start button once the download has finished.
If you would like to change the frequency that the Safe Surfer app checks the screen, tap the drop-down list under the Nudity detection section.
Great work! This device is now fully protected. To start monitoring protected devices, visit our easy-to-use online dashboard.
If you have any other Samsung mobile devices you would like to install the Kid-Safe experience on, simply start again from the top of the guide. If you would like to protect a different kind of device, visit our Guides page.
Step 1: Install the Kid-Safe experience
On the Devices menu, click "+ New Device" > Another PC, laptop, or smartphone > Android > Kid-Safe Phone (or Tablet) > Existing device setup. Follow the compatibility instructions, then click the Confirm button. Click the profile that you would like, then follow the instructions to retrieve the device's serial number and IMEI.
If the device has two IMEIs, retrieve only the first one (that is, IMEI 1). If the device doesn't have an IMEI (such as a Wi-Fi-only tablet), you can leave its field empty.
Enter the serial number (and IMEI if applicable), then click the Confirm button. Click the second Confirm button.
Before continuing, please make sure that you have backed app the device's files and app data, as we will be performing a factory reset.
On the device to be protected, navigate to the Settings app > General management > Reset > Factory data reset > Reset.
Back on the dashboard, once you have started the device factory reset, click the Next button. On the device's Welcome screen, draw a cross on the white space by swiping down and right.
Tap the QR code option. Back on the dashboard, click the Next button.
Scan the first QR code as found on the Safe Surfer dashboard.
Tap the checkboxes for the End User Licence Agreement and Privacy Policy, then tap the Agree button. Back on the Safe Surfer dashboard, click the Next button.
Tap the OK option on the prompt that comes up, then connect to a Wi-Fi network. Once you've connected to the Wi-Fi network, the device will take a moment to process some security policies. The device will automatically perform some tasks to prepare for the next step.
Tap the Next option on the Safe Surfer phone configuration page.
Tap the Agree option.
Tap the Agree button. The device will take a moment to process some security policies. The device will automatically perform some tasks to prepare for the next step.
When you're asked to activate Safe Surfer as a device admin app, tap the Activate option.
Scan the second QR code as found on the Safe Surfer dashboard.
Tap the checkbox found next to "Set an admin PIN".
Set a PIN, then tap the Confirm button.
Tap the checkbox found next to "Enable internet filtering".
Tap the OK button on the VPN prompt.
Tap the checkbox found next to the "Restrict app & settings access".
Tap the "Installed apps" menu.
Tap the Safe Surfer listing.
Tap the switch found next to “Off”. Ignore the "Safe Surfer shortcut" switch.
Tap the Allow option.
Enter your PIN, then tap the OK button.
Great work, you've installed the Kid-Safe experience on this device.
Step 2: Enable additional features (optional)
This step shows you how to use additional features available inside the Safe Surfer app.
Social media monitoring
The first optional feature is social media monitoring. Tap the Enable button found under the Social media monitoring section.
Tap the switch for the Safe Surfer app listing.
Tap the Allow option.
The required device permissions have been provided. Tap the back button at the bottom of the screen to return to the Safe Surfer app.
If you would like to customise the social media monitoring detection features, tap the Edit button.
From this menu you can either enable or disable keyword categories. You can also set custom keywords for detection. Once you're done, go back to the Safe Surfer app home menu.
Location tracking
The second optional feature is location tracking. Tap the Enable button found under the Location tracking section.
On the prompt that comes up, tap the Confirm option.
If you would like to configure settings for the location tracking feature, tap the Settings option.
You can manage the location tracking settings from here. Once you're done, tap the back button at the upper-right corner.
Nudity detection
The third optional feature is nudity detection.
Tap the Enable button found under the Nudity detection section.
Tap the Start button once the download has finished.
If you would like to change the frequency that the Safe Surfer app checks the screen, tap the drop-down list under the Nudity detection section.
Protection complete
Great work! This device is now fully protected. To start monitoring protected devices, visit our easy-to-use online dashboard.
If you have any other Samsung mobile devices you would like to install the Kid-Safe experience on, simply start again from the top of the guide. If you would like to protect a different kind of device, visit our Guides page.
Updated on: 01/05/2024
Thank you!