Articles on: Modems and routers

Parental controls on Spark NZ

It’s easy with Safe Surfer to install effective parental controls on a Spark Wi-Fi modem/router. This guide will efficiently walk you through how to install protection.

This guide is applicable for the following modems:

Spark Smart Modem / Skinny Smart Modem (model VRV9517; VRV9517UWAC34-A-SP)
Spark 5G Smart Modem (model 124753)
Spark Smart Modem 2 / Skinny Flexi Modem (model 125415)
Spark Smart Modem 3 (model VRV9517ZWAX34-A-SP)

Do you have a different Spark modem model? Click this link to view our full list of guides.

If you’re not using a fibre connection, the settings we need to change won’t be available. No problem—that’s where our Wi-Fi Lifeguard router (featuring speedy Wi-Fi 6 technology) can help.

Step 1: Install DNS

Enter the address into the top search bar of a web browser (such as Google Chrome or Firefox).

Type admin into the password box, then click the Login button.

Click the Network menu found on the left-hand sidebar. Click the WAN tab, then click the Edit button found within the first row.

Scroll down to the WAN DNS Setting section. Click the No button found next to “Connect to DNS Server automatically”.

For DNS Server1, copy and paste the following address into the text box:
For DNS Server2, copy and paste the following address into the text box:

Click the “Save settings” button. Once the changes have been saved, click the Logout button found at the upper-right corner.

Verify the protection installation by visiting inside a web browser. This is a safe website designated for testing if pornographic websites are being blocked. This site should be blocked.

Get more benefits and extra features

Want to sync block settings on the Safe Surfer dashboard? Find out how to install the Safe Surfer app on your devices by clicking this link.

Updated on: 15/01/2024

Was this article helpful?

Share your feedback


Thank you!