If you accidentally signed up to Pro Surfer (that is, for the normal Safe Surfer app solutions), and you're only wanting to protect a Kid-Safe device, you can switch to having just a Kid-Safe subscription.
IMPORTANT: For the following instructions to be available, you will need to make sure that you have deleted all normal devices (that is, device listings that are not Kid-Safe devices) from your Devices menu. In addition, you will need to make sure that you're using our new preview dashboard experience. You can check this on mobile by tapping the three-bar icon at the upper-left corner > tap the "Try now" link at the bottom if you're not already using the new experience.
Switch subscription plans
Visit the Subscription menu, then tap the Switch plans button.
Can't find the Switch plans button? You'll need to double-check that you've deleted all non-Kid-Safe devices from your Devices menu, along with being on the preview dashboard.
Click the Next button.
Click the Confirm and checkout button.
You won't be charged for switching plans in accordance with the presented information.
You should now be on the Kid-Safe promo plan.
Updated on: 24/08/2025
