Windows system requirements and notes
In certain situations, some things could interfere with your Windows protection experience. You can find out more about this as follows:
Safe Surfer doesn't support Windows devices in S mode (being a very small range of devices). If you find that the the app installer doesn't work for some reason, you can find out how to check if the device is in S mode by clicking this link.
If you are reinstalling or updating the Safe Surfer app on a Windows device, and it has been approximately several months since you protected the device, it's likely that you will first need to uninstall the old app version. You can find out how to do this by clicking this link.
Once you're ready, you can close this article and continue with the setup process on the Safe Surfer dashboard.
Safe Surfer doesn't support Windows devices in S mode (being a very small range of devices). If you find that the the app installer doesn't work for some reason, you can find out how to check if the device is in S mode by clicking this link.
If you are reinstalling or updating the Safe Surfer app on a Windows device, and it has been approximately several months since you protected the device, it's likely that you will first need to uninstall the old app version. You can find out how to do this by clicking this link.
Once you're ready, you can close this article and continue with the setup process on the Safe Surfer dashboard.
Updated on: 16/04/2025
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