Articles on: Safe Surfer dashboard

Link IP for routers

Installing Safe Surfer on your router is a great way to start protecting your family from harmful online content. If you create a device listing on the Safe Surfer dashboard for your home router, you might need to perform a linked IP operation—this means that we can sync your block settings.

For example, if you create a device listing for your router, called "Home", and you block TikTok on the "Home" device, this means that all devices using your router Wi-Fi will be blocked from using the TikTok app. In certain cases, you might need to check with your Internet service provider that you have what's called a "static IP", otherwise the settings could go out of sync. This can cause an alert on the dashboard Home menu where you need to "check if protection is running."

1. Create a router device on the Safe Surfer dashboard



First, we need to create a device listing for your home router. If you just want to check your linked IP settings, skip to step 2. Click this link to visit the Safe Surfer dashboard.

Click the Devices menu on the left-hand sidebar.



Click "+ New Device".



Click "Wi-Fi and network".



Click "Use my existing router".



Enter a name, then click the Accept button. For your convenience, we will automatically attempt to sync your public IP address.



If you haven't already, the set of instructions on this page can help you find out how to log in to your home router's administration panel to change the DNS servers. Click the Done button.



2. Link IP



If you would like to check your linked IP settings, you can do so from the Devices menu.

Click the Devices menu on the left-hand sidebar.



Click the Connect button found inside the applicable device listing. The device in the screenshot below is an example of a router listing.



Click the Plain DNS field.



Click the linked IP button. If the linking process fails, click the Help button that appears at the lower-right corner of the screen for further instructions. If the linked IP ever causes any blocking issues, you can remove it by clicking the red bin button.



Protection complete



Great work—your router should now be syncing your custom block settings from the Safe Surfer dashboard. Remember to check with your Internet service provider to see if you have a static IP.

Updated on: 13/01/2024

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