This article will help you reset your Safe Surfer account password.

1. Request password reset

To reset your Safe Surfer Account password, visit https://my.safesurfer.io/send-password-reset

Enter the email associated with your Safe Surfer account and click Reset.

Safe Surfer account password reset request

2. Change password

If a Safe Surfer account is associated with the email you requested, you should receive an email within a minute. Click the Reset Password button found inside the email:

Reset Password email

Enter a strong password. Ideally you want a password that is at least 8-16 characters long, excludes full words, and contains a mix of characters, capital characters, numbers, and symbols. Make sure that you do not use this password anywhere else! Once you are done, click Change Password.

New Password boxes

3. Logging in to Wi-Fi Lifeguard

If you have a Safe Surfer Wi-Fi Lifeguard router, you should now be able to log in to its administration panel (https://mydevice.safesurfer.co.nz/) with your Safe Surfer account:

Wi-Fi Lifeguard administration panel login page
Was this article helpful?
Cancel
Thank you!