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Why is Safe Surfer not blocking inappropriate content on a specific app or website?

Safe Surfer filtering by default will perform the following two steps:

Enforcing SafeSearch filtering on as many search engines as possible. For example, if a protected device searches for "porn" in Google, it will hide explicit results from coming up (that is, only legitimate results regarding the search term "porn" will appear, such as journal articles and educational resources). This is also meant to apply to image results wherever possible. We have separate filter settings available for YouTube on the Blocking menu.
In addition to SafeSearch filtering, we also block porn websites themselves. This means that if a protected device attempts to visit a porn website, we stop it from talking to that website in the first place.

We support enforcing SafeSearch filtering for the following search engines:

✅ Bing
✅ Brave Search
✅ DuckDuckGo
✅ Ecosia
✅ Google
✅ Qwant
✅ Yandex

In addition, we support blocking search engines that currently don't support SafeSearch under the "Unsafe search engines" category on the Safe Surfer dashboard.

It's good to keep in mind that SafeSearch systems are automated, which means that they aren't 100% accurate. It's a good idea to perform physical monitoring, in addition to having a dedicated area for using devices at home.

We also support filtering content within apps wherever possible. Due to how computer networking works, Safe Surfer cannot pull inappropriate content out of websites and apps, which is why we support blocking a wide range of websites and apps. Although, it is possible for us to remove inappropriate content if a service (such as a social media app) provides us with networking tools to enforce this. We're working to get more apps and services to support filter locking through computer networking:

NameType of serviceProvides support for filter locking through DNS networkingFilter mode(s)Safe Surfer category name
YouTubeSocial mediaModerate or Strict filterYouTube
MojeekSearch engine🔄 (working on support – February 2024)SafeSearchUnsafe search engines
KagiSearch engine🔄 (planned to support – February 2024)SafeSearchUnsafe search engines
StartpageSearch engine❌ (feedback officially confirmed as received – February 2024)SafeSearchUnsafe search engines
YepSearch engine❌ (feedback officially confirmed as received – March 2024)SafeSearchUnsafe search engines
TikTokSocial media❌ (feedback officially confirmed as received – March 2024)Restricted modeTikTok
FlickrPhotos and videos❌ (feedback officially confirmed as received – February 2024)SafeSearchEntertainment and arts; Potentially unsafe services
PixabayPhotos and videos❌ (feedback officially confirmed as received – February 2024)SafeSearchEntertainment and arts; Potentially unsafe services
VimeoVideo sharing❌ (feedback officially confirmed as received – March 2024)Mature content filterVimeo
DogpileSearch engine❌ (attempted to contact in February 2024)SafeSearchUnsafe search engines
Yahoo SearchSearch engine❌ (attempted to contact in February 2024)SafeSearchUnsafe search engines
Baidu (China)Search engine❌ (attempted to contact in February 2024)NoneUnsafe search engines
Yahoo Search (Japan)Search engine❌ (attempted to contact in February 2024)SafeSearchUnsafe search engines
Cốc Cốc (Vietnam)Search engine❌ (attempted to contact in February 2024)SafeSearchUnsafe search engines
PatreonCrowdfunding❌ (attempted to contact in February 2024)NSFW filterBusiness and industrial; Potentially unsafe services
Itch.ioGames❌ (attempted to contact in February 2024)Adult filterGames; Potentially unsafe services
BlueskySocial media❌ (attempted to contact in March 2024)Adult content filterBluesky
RedditSocial media❌ (attempted to contact in February 2024)NSFW filterReddit
DailymotionVideo sharing❌ (attempted to contact in February 2024)Sensitive content filterVideo streaming; Potentially unsafe services

Updated on: 08/04/2024

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