Articles on: Technical documentation

Safe Surfer system requirements

The Safe Surfer team tests our solutions on a wide range of devices and web browsers. Unfortunately some devices and browsers can have design issues or even hijack your user experience. A list of devices and browsers we recommend can be found below.

We are not sponsored by any company or organisation, although we do partner with Samsung.

Android devices





Android 9 or higher



Android version 9 and higher features encrypted DNS technology, which makes it a lot easier for us to provide you with reliable and lightweight device protection that doesn't get in the way.

You can find what version of Android your smartphone or tablet is running by navigating to your Settings app > About phone/tablet > Software information.

Minimum Android version


Android 5.1



Google; Samsung



Android smartphones and tablets manufactured by Google or Samsung (among other manufacturers, as below) don't make changes to the systems that our filtering service might rely on (for example, VPN services and/or Private DNS).

Android device manufacturers likely to work:


ASUS; Nokia; OnePlus; Oppo; Sony



Android device manufacturers to avoid:


Xiaomi and budget Xiaomi devices

iPhone, iPad, and iPod devices





Version 17 or higher



iOS / iPadOS 17 and higher features helpful nudity detection features which can make using the device safer.

Minimum iOS / iPadOS version


Version 16 or higher for app; version 14 or higher for DNS profile method of protection

You can find what version of iOS / iPadOS your smartphone or tablet is running by navigating to your Settings app > About > Version

Windows devices





Windows 11



Windows 11 features smarter DNS technologies that enable us to provide you with lightweight and discreet protection.

Minimum Windows version



Windows 10

You can find what version of Windows your PC is running by opening the Start Menu > type "winver" > press the Enter key.

Need to upgrade your Windows version? Open the Start Menu > type "Settings" > press the Enter key > select Update & Security > select "Check for updates" > select "Download and install" for any new version upgrade > restart your PC once the upgrade has been downloaded and installed. Repeat this process until there are no new versions to upgrade to.

macOS (Apple Mac PC) devices



Minimum macOS version



macOS Big Sur (version 11) or higher



You can find what version of macOS your Mac is running by opening the Apple icon on the title bar at the upper-left > select "About this Mac".

Need to upgrade the version of macOS your Mac is running? Visit the following Apple guide: https://support.apple.com/HT201541

Web browsers





Google Chrome (and most similar browsers); Firefox



Safe Surfer supports Google Chrome (and most similar browsers), along with Firefox.

We don't support Opera web browsers because they don't support Chromium policies, which we require to make protection work in certain situations.

Notice



Safe Surfer is in no way affiliated with Mozilla Corporation, Google LLC, Microsoft Corporation, ASUSTek Computer Inc., Nokia Corporation, OnePlus Technology Co., Ltd., Guangdong Oppo Mobile Telecommunications Corp., Ltd, Huawei Technologies Co., Ltd., Xiaomi Corporation, or Apple Inc.

Updated on: 19/08/2024

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