Articles on: Technical documentation

Safe Surfer system requirements

The Safe Surfer team tests our solutions on a wide range of devices and web browsers. Unfortunately some devices and browsers can have design issues or even hijack your user experience. A list of devices and browsers we recommend can be found below.

We are not sponsored by any company or organisation.

Web browsers





Firefox; various Chromium-based browsers (e.g. Google Chrome, Microsoft Edge, Chromium)



Safe Surfer supports Firefox and various Chromium-based browsers. Either option will work great, but we have found Firefox to be more versatile in various scenarios (on mobile in particular).

Web browsers to avoid:


Brave; Opera Mini



Brave and Opera Mini include technologies that can be used to work around our systems in certain circumstances. We block web domains surrounding these two browsers to prevent their use.

Android devices





Android 9 (codename Pie) or higher



Android version 9 and higher features Private DNS technology, which makes it a lot easier for us to provide you with reliable and lightweight device protection that doesn't get in the way.

You can find what version of Android your smartphone or tablet is running by navigating to your Settings app > About [phone/tablet] > Software information.

Minimum Android version


Android 5.1 (codename Lollipop)



Google; Samsung



Android smartphones and tablets manufactured by Google or Samsung (among other manufacturers, as below) don't make changes to the systems that our filtering service might rely on (for example, VPN services and/or Private DNS).

Android device manufacturers likely to work:


ASUS; Nokia; OnePlus; Oppo; Sony



Android device manufacturers to avoid:


Huawei; Xiaomi



Android smartphones and tablets manufactured by Huawei or Xiaomi have been known to hijack or hide custom DNS-related systems. We commonly receive reports for incompatibilities surrounding these two manufacturers.

iPhone, iPad, and iPod devices





Version 14 or higher



iOS / iPadOS 14 and higher features smarter DNS technologies that enable us to give you more protection method options.

Minimum iOS / iPadOS version


Version 12 or higher

You can find what version of iOS / iPadOS your smartphone or tablet is running by navigating to your Settings app > About > Version

Windows devices





Windows 11



Windows 11 features smarter DNS technologies that enable us to provide you with lightweight and discreet protection.

Minimum Windows version



Windows 10

You can find what version of Windows your PC is running by opening the Start Menu > type "winver" > press the Enter key.

Need to upgrade your Windows version? Open the Start Menu > type "Settings" > press the Enter key > select Update & Security > select "Check for updates" > select "Download and install" for any new version upgrade > restart your PC once the upgrade has been downloaded and installed. Repeat this process until there are no new versions to upgrade to.

macOS (Apple Mac PC) devices



Minimum macOS version



macOS Big Sur (version 11) or higher



You can find what version of macOS your Mac is running by opening the Apple icon on the title bar at the upper-left > select "About this Mac".

Need to upgrade the version of macOS your Mac is running? Visit the following Apple guide: https://support.apple.com/HT201541

Notice



Safe Surfer is in no way affiliated with Mozilla Corporation, Google LLC, Microsoft Corporation, Samsung Electronics, ASUSTek Computer Inc., Nokia Corporation, OnePlus Technology Co., Ltd., Guangdong Oppo Mobile Telecommunications Corp., Ltd, Huawei Technologies Co., Ltd., Xiaomi Corporation, or Apple Inc.

Updated on: 25/07/2022

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