Identify the MAC address of a device connected to a Wi-Fi Lifeguard network
When a device connects to a Wi-Fi Lifeguard network, it will automatically share with the network what's called a "MAC address". This allows the Lifeguard to distinguish each device and manage network traffic.
Identify a device via MAC address
If you’re not sure how to identify a device from its name on the dashboard (for example, if a device name looks like a network hardware manufacturer), you can resolve this by matching the MAC address. On the Devices menu (https://my.safesurfer.io/devices), click the group for your Wi-Fi Lifeguard network, then find the applicable device listing and open it. Once you've found the MAC address inside the device listing, you can use the following table to manually identify it:
Device type | MAC address location |
|---|---|
Android (Samsung) | Settings app > Connections > Wi-Fi > cog icon (found next to the Safe Surfer Wi-Fi network) > View more > MAC address |
iPhone and iPad | Settings app > Wi-Fi > “i” icon (found next to the Safe Surfer Wi-Fi network) > Wi-Fi Address |
Windows 11 | Start Menu > Settings app > Network & internet > Wi-Fi (or Ethernet, if you connected the device via an Ethernet cable) > Hardware properties > Physical address (MAC) |
Windows 10 | Start Menu > Settings > Network & internet > Wi-Fi (or Ethernet, if you connected this device via an Ethernet cable) > Physical address (MAC) |
Mac | System Settings > Wi-Fi (or Ethernet, if you connected this device via an Ethernet cable) > Details (found on the Connected section at the top) > [Wi-Fi/Ethernet] address |
Chromebook and Chromebox | Launcher [button on the left-hand side of the taskbar] > Settings > Network > Wi-Fi > Network drop-down section > MAC address |
Google TV | Settings > System > About > Status > Device MAC address |
Apple TV | Settings > General > About > [Wi-Fi/Ethernet] Address |
PlayStation 5 | Settings > System > Console Information > MAC address (LAN cable) / MAC address (Wi-Fi) |
Xbox Series X|S | Xbox button (Guide) > Profile & system > Settings > General > Network settings > Advanced settings > Wired MAC / Wireless MAC |
If you're trying to identify a device that might not be listed in the above table, try checking the network settings menu of that device to see if you can find a MAC address listed (typically found in either the Wi-Fi or Ethernet menu).
Updated on: 28/10/2026
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