Wi-Fi Lifeguard firmware updates often provide new features and bug fixes. Need to check for a firmware update for your Wi-Fi Lifeguard router? This guide will show you how to do it.

We usually send out notification emails to our customers when a new firmware release is being rolled out.

If you have a mesh network, you only need to update your Wi-Fi Lifeguard base device. This is the Wi-Fi Lifeguard that is directly connected to your main home router via the Wi-Fi Lifeguard WAN port marked with a globe. Just follow the steps below—Wi-Fi Lifeguard will take care of the mesh configuration for you.

1. Log in to your Wi-Fi Lifeguard

Ensure that you are connected to your Wi-Fi Lifeguard network on the device that you will be using to initiate the firmware update. Using your favourite web browser (e.g. Google Chrome or Firefox) open the administration panel (https://mydevice.safesurfer.co.nz).

Enter in the email address and password that belong to your Safe Surfer account. If you have not made an account, the Wi-Fi Lifeguard administration panel will prompt you to create one.

Wi-Fi Lifeguard administration panel login page

2. Update your Wi-Fi Lifeguard

Click the System drop-down menu located on the sidebar on the left. Click on the Update Firmware page link. This page will tell you what firmware version you are currently on.

If an update is available, click the green Update Firmware button found at the top right of the page.

Update Firmware button

This process will take approximately 5 to 10 minutes to complete. Your Wi-Fi Lifeguard will restart during this process. After 10 minutes has passed, your devices should automatically reconnect to your Wi-Fi Lifeguard network. Your Wi-Fi Lifeguard should now have successfully upgraded to the latest firmware. We recommend verifying that the update has been successfully installed by visiting the Update Firmware page again and checking the version number. You can find the Wi-Fi Lifeguard firmware release notes, version numbers, and supported Wi-Fi Lifeguard routers for each firmware release here: https://helpdesk.safesurfer.io/en-nz/article/wi-fi-lifeguard-firmware-release-notes-6w939w/

Up-to-date Wi-Fi Lifeguard example
Was this article helpful?
Cancel
Thank you!