How to stop Safe Surfer protection from being uninstalled on Apple mobile devices

This guide will show you how to stop Safe Surfer protection from being uninstalled on an Apple mobile device.

Step 1: Supervise device

To fully lock down the protection installation on an iPhone/iPad device, you'll need to put the device into a special supervision mode using either a Windows or Mac device. This stops the protection installation from being removed without a special password, along with stopping the creation of new VPN connections (which could otherwise be used to evade filtering).

You can find out how to supervise an iPhone/iPad with a Windows device by clicking this link.
You can find out how to supervise an iPhone/iPad with a Mac device by clicking this link.

Step 2: Change Apple content restrictions settings

Once you've done through step 1, go to the home screen, than tap the Settings app.

Tap the Screen Time menu.

Tap the Communication Safety menu.

If you're asked about Sensitive Photos and Videos protection, tap the Continue button.

If you're asked about improving the Communication Safety feature, tap the Don't Share button.

Make sure that the Communication Safety feature is turned on.

Back on the Screen Time main menu, tap the Content & Privacy Restrictions menu.

Tap the Content & Privacy Restrictions switch to turn it on.

Tap the iTunes and App Store Purchases menu.

Tap the Deleting Apps menu.

Tap the Don't Allow option.

Back on the Content & Privacy Restrictions menu, tap the App Store, Media, Web & Games menu.

App Store, Media, Web & Games

We suggest using the following options:

Music, Podcasts, News, Fitness: Clean
Music Videos: Off
Music Profiles: Off
Movies: Don't Allow, or M (that is, PG-13 or the equivalent for your region)
TV: Don't Allow, or M (that is, PG-13 or the equivalent for your region)
Books: Clean
Apps: 9+ or 13+ (Strongly recommended for the safest experience, unless the device user absolutely requires a web browser app other than Safari, such as Google Chrome. For technical reasons, it's safest to use Safari. All web browser apps other than Safari are rated 18+. Social media apps are rated 13+ or higher.)
App Clips: Don't Allow

Scroll down further, then tap the Web Content menu.

Tap the Limit Adult Websites option (this means that the Safe Surfer Safari Extension cannot be turned off, and Private Browsing mode in Safari cannot be used).

Lock Screen Time Settings

Back on the Screen Time main menu, tap the Lock Screen Time Settings option.

Set a Screen Time passcode.

Unless you would like to use an Apple ID for Screen Time Passcode Recovery, tap the Cancel option.

If you're using an iPhone as a parent, for the best protection experience, we suggest connecting your child's Apple account to Apple Family Sharing. Apple doesn't let Safe Surfer have full control over apps, so you might like to use Safe Surfer's blocking features in combination with Apple Screen Time (as Apple Screen Time lets you have full control over apps). You can find out how to do this by clicking this link.

Protection complete

Great work! This device is now fully protected. To start monitoring protected devices, visit our easy-to-use online dashboard.

If you have any other iPhone, iPad, or iPod devices you would like to protect, visit our Apple mobile device installation guide.

Updated on: 04/03/2026

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