How to stop Safe Surfer protection from being uninstalled on Apple mobile devices
This guide will show you how to stop Safe Surfer protection from being uninstalled on an Apple mobile device.
Go to the Home Screen, than tap the Settings app.
Tap the Screen Time menu.
Tap the Communication Safety menu.
If the switch found next to Communication Safety is off, tap it to turn it on. Once you've done this, go back to the Screen Time main menu.
Tap the Content & Privacy Restrictions menu.
Tap the switch found next to Content & Privacy Restrictions.
Tap iTunes and App Store Purchases.
Tap Deleting Apps.
Tap Don't Allow, then go back to the Content & Privacy Restrictions menu.
Tap App Store, Media, Web & Games.
We suggest using the following options:
Music, Podcasts, News, Fitness: Clean
Music Videos: Off
Music Profiles: Off
Movies: M (that is, PG-13 or the equivalent for your region) or Don't Allow
TV: M (that is, PG-13 or the equivalent for your region) or Don't Allow
Books: Clean
Apps: 12+ (Strongly recommended, unless the device user absolutely requires a web browser app other than Safari, such as Google Chrome. This can help stop some workarounds.)
App Clips: Don't Allow
After scrolling down further, set the following options:
Web content: Limit Adult Websites (While this is enabled, the Safe Surfer Safari Extension cannot be disabled, and Private Browsing cannot be used.)
(Siri) Web Search Content: Don’t Allow (Optional)
(Siri) Explicit Language: Don’t Allow (Optional)
Once you've made the changes, go back to the Screen Time main menu.
Tap the Lock Screen Time Settings option.
Set a Screen Time passcode.
Unless you would like to use an Apple ID for Screen Time Passcode Recovery, tap the Cancel option.
If you cancelled, tap the second Skip button.
To fully lock down the protection installation on an iPhone/iPad device, you'll need to put the device into a special supervision mode using either a Windows or Mac device. This stops the protection installation from being removed without a special password, along with stopping the creation of new VPN connections (which could otherwise be used to evade filtering).
You can find out how to supervise an iPhone/iPad with a Windows device by clicking this link.
You can find out how to supervise an iPhone/iPad with a Mac device by clicking this link.
Great work! This device is now protected. To start monitoring protected devices, visit our easy-to-use online dashboard.
If you have any other iPhone, iPad, or iPod devices you would like to protect, visit our full Apple mobile device guide.
Step 1: Change Apple content restrictions settings
Go to the Home Screen, than tap the Settings app.
Tap the Screen Time menu.
Tap the Communication Safety menu.
If the switch found next to Communication Safety is off, tap it to turn it on. Once you've done this, go back to the Screen Time main menu.
Tap the Content & Privacy Restrictions menu.
Tap the switch found next to Content & Privacy Restrictions.
Tap iTunes and App Store Purchases.
Tap Deleting Apps.
Tap Don't Allow, then go back to the Content & Privacy Restrictions menu.
Tap App Store, Media, Web & Games.
App Store, Media, Web & Games
We suggest using the following options:
Music, Podcasts, News, Fitness: Clean
Music Videos: Off
Music Profiles: Off
Movies: M (that is, PG-13 or the equivalent for your region) or Don't Allow
TV: M (that is, PG-13 or the equivalent for your region) or Don't Allow
Books: Clean
Apps: 12+ (Strongly recommended, unless the device user absolutely requires a web browser app other than Safari, such as Google Chrome. This can help stop some workarounds.)
App Clips: Don't Allow
After scrolling down further, set the following options:
Web content: Limit Adult Websites (While this is enabled, the Safe Surfer Safari Extension cannot be disabled, and Private Browsing cannot be used.)
(Siri) Web Search Content: Don’t Allow (Optional)
(Siri) Explicit Language: Don’t Allow (Optional)
Once you've made the changes, go back to the Screen Time main menu.
Lock Screen Time Settings
Tap the Lock Screen Time Settings option.
Set a Screen Time passcode.
Unless you would like to use an Apple ID for Screen Time Passcode Recovery, tap the Cancel option.
If you cancelled, tap the second Skip button.
Step 2: Supervise device
To fully lock down the protection installation on an iPhone/iPad device, you'll need to put the device into a special supervision mode using either a Windows or Mac device. This stops the protection installation from being removed without a special password, along with stopping the creation of new VPN connections (which could otherwise be used to evade filtering).
You can find out how to supervise an iPhone/iPad with a Windows device by clicking this link.
You can find out how to supervise an iPhone/iPad with a Mac device by clicking this link.
Protection complete
Great work! This device is now protected. To start monitoring protected devices, visit our easy-to-use online dashboard.
If you have any other iPhone, iPad, or iPod devices you would like to protect, visit our full Apple mobile device guide.
Updated on: 31/03/2025
Thank you!