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How to uninstall Safe Surfer for a Mac device

This guide will show you how to uninstall Safe Surfer on a Mac device, along with any remaining protection installation.

This uninstallation guide is intended for Macs manufactured since late 2020. If you didn't use the Safe Surfer Mac app to install protection, you can view the correct guide by clicking this link.

Uninstall the Safe Surfer app

Open the System Settings app, then click the General menu on the left-hand sidebar. Open the Login Items & Extensions menu, then under the Background App Activity section, turn off the switch found next to "Safe Surfer Ltd".

Click the Privacy & Security menu on the left-hand sidebar, then open the Screen & System Audio Recording menu. Highlight the Safe Surfer Helper listing, then click the "–" button to remove it.

Click the General menu on the left-hand sidebar, then open the Device Management menu. Click the Unenrol button on the Safe Surfer MDM Enrollment listing.

On the prompt that appears, click the Remove button. Once you've done this, restart the Mac.

After restarting the Mac, open the Finder app, then click the Applications menu on the left-hand side. Find the Safe Surfer app listing, then drag it to the Bin on the dock.

If you originally changed Apple Screen Time settings for any user accounts on this device, you can manage this by logging into each user account and navigating to System Settings > Screen Time. In addition, if you originally demoted any user accounts to Standard permissions, you can revert this by logging in to the Admin user account > navigate to System Settings > Users & Groups > click the "i" icon on an applicable user account > turn on the switch for "Allow this user to administer this computer" > repeat for any other user accounts in the list > restart the Mac.

Uninstallation complete

You have now successfully uninstalled Safe Surfer from this device. As the account holder, you can also remove the listing for the now unprotected device by visiting the Devices menu (https://my.safesurfer.io/devices). On the Devices menu, select the user that this device is assigned to > click the applicable device listing > click the three-dot button found inside the listing > Delete (and confirm).

Updated on: 25/09/2026

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