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> Use this file to discover available pages before exploring further.
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# Why doesn't Safe Surfer for Windows support Windows devices in S mode?

To protect Windows devices, Safe Surfer requires the person installing protection to allow something called administrative changes to the device. By design, Windows devices in S mode do not allow these changes to be made, which is why Safe Surfer cannot be installed if a device is in S mode. If the device is in S mode, you can find out how to switch the device out of S mode (so that it can be protected by Safe Surfer) by [clicking this link](https://support.microsoft.com/en-us/windows/switching-out-of-s-mode-in-windows-4f56d9be-99ec-6983-119f-031bfb28a307#WindowsVersion=Windows_11).

If you're not sure if a device is in S mode, you can check this by navigating to the Settings app > System > About > Windows specifications. On the Edition line, this will mention if the device is in S mode or not. It will usually say, "Windows 11 [or 10] Home in S mode". For example, the following screenshot demonstrates a device **that is not in S mode**:

![](https://storage.crisp.chat/users/helpdesk/website/f8920d476a21b000/safesurfer-windows-s-mode_1typ4or.png)
