> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://helpdesk.safesurfer.io/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Why can't some apps be used that I allowed for a Kid-Safe device on the Essentials profile?

| You can find out more about this topic by [clicking this link](https://helpdesk.safesurfer.io/en-nz/article/what-apps-arent-supported-on-the-essentials-mode-for-the-kid-safe-experience-r3b1m5/).