> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://helpdesk.safesurfer.io/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Uninstall Safe Surfer configuration profile on Mac

This guide will show you how to uninstall the Safe Surfer configuration profile on a Mac.

| This uninstallation guide is intended for Macs manufactured prior to late 2020. If you used the Safe Surfer Mac app to install protection, you can view the correct guide by [clicking this link](https://helpdesk.safesurfer.io/en-nz/article/how-to-uninstall-safe-surfer-for-a-mac-device-8lv9rr/).

# Uninstall the Safe Surfer profile

Open the System Settings app, then click the General menu on the left-hand sidebar. Click the Device Management menu.

| On macOS 11 Big Sur, the System Settings app is called System Preferences, where you'll need to click the Profile menu. On macOS 13 Ventura and macOS 14 Sonoma, you'll need to navigate to the Privacy & Security menu (found on the left-hand sidebar) > Profiles.

![](https://storage.crisp.chat/users/helpdesk/website/-/f/8/9/2/f8920d476a21b000/safesurfer-macconfig-uninstall_1sn58pj.png)

Click the Safe Surfer profile, then click the "–" button.

![](https://storage.crisp.chat/users/helpdesk/website/-/f/8/9/2/f8920d476a21b000/safesurfer-macconfig-uninstall_1ih7qh5.png)

On the prompt that appears, click the Remove button. When asked, you'll need to enter the password for the Admin user account created during the installation guide (or any other user account with administrator permissions).

![](https://storage.crisp.chat/users/helpdesk/website/-/f/8/9/2/f8920d476a21b000/safesurfer-macconfig-uninstall_qox10h.png)

The Safe Surfer profile has now been successfully uninstalled.

| If you originally changed Apple Screen Time settings for any user accounts on this device, you can manage this by logging into each user account and navigating to System Settings > Screen Time. In addition, if you originally demoted any user accounts to Standard permissions, you can revert this by logging in to the Admin user account > navigate to System Settings > Users & Groups > click the "i" icon on an applicable user account > turn on the switch for "Allow this user to administer this computer" > repeat for any other user accounts in the list > restart the Mac.

![](https://storage.crisp.chat/users/helpdesk/website/-/f/8/9/2/f8920d476a21b000/safesurfer-macconfig-uninstall_n3n6hw.png)

# Uninstallation complete

You have now successfully uninstalled Safe Surfer from this device. As the account holder, you can also remove the listing for the now unprotected device by visiting the Devices menu (https://my.safesurfer.io/devices). On the Devices menu, select the user that this device is assigned to > click the applicable device listing > click the three-dot button found inside the listing > Delete (and confirm).

![](https://storage.crisp.chat/users/helpdesk/website/-/f/8/9/2/f8920d476a21b000/safesurfer-macconfig-uninstall_16cci5q.png)