> ## Knowledge Base Index > Fetch the complete knowledge base index at: https://helpdesk.safesurfer.io/sitemap.xml > Use this file to discover available pages before exploring further. > Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash). # How to stop Safe Surfer protection from being uninstalled on Apple mobile devices This guide will show you how to stop Safe Surfer protection from being uninstalled on an Apple mobile device. # Step 1: Supervise device Once you've finished the protection installation process, there are two additional features available: app blocking and prevent uninstallation. (Due to how Apple have designed iPhone and iPad devices, both features can't be used at the same time.) Using these features involves placing the device into a special supervision mode using either a Mac or Windows device. Using either of these features will also stop the creation of new VPN connections (which could otherwise be used to evade filtering). * You can find out how to supervise an iPhone or iPad with a Mac device by [clicking this link](https://helpdesk.safesurfer.io/en-nz/article/how-to-supervise-and-lock-down-protection-on-an-iphone-or-ipad-mac-1i2obtx/). * You can find out how to supervise an iPhone or iPad with a Windows device by [clicking this link](https://helpdesk.safesurfer.io/en-nz/article/how-to-supervise-and-lock-down-protection-on-an-iphone-or-ipad-windows-1i2w7lc/). # Step 2: Change Apple content restrictions Go to the Home Screen, than tap the Settings app. ![](https://storage.crisp.chat/users/helpdesk/website/-/f/8/9/2/f8920d476a21b000/safesurfer-ios-puninstall-1_nf35qw.png) Tap the Screen Time menu. | The items within the Screen Time menu might look different depending on the situation. The following screenshots are a general demonstration, where you will be able to find all settings within Screen Time. ![](https://storage.crisp.chat/users/helpdesk/website/-/f/8/9/2/f8920d476a21b000/safesurfer-ios-puninstall-2_ux548i.png) Tap the Communication Safety menu. ![](https://storage.crisp.chat/users/helpdesk/website/-/f/8/9/2/f8920d476a21b000/safesurfer-ios-puninstall-3_1k0rfkl.png) If you're asked about Sensitive Photos and Videos Protection, tap the Continue button. ![](https://storage.crisp.chat/users/helpdesk/website/-/f/8/9/2/f8920d476a21b000/safesurfer-ios-puninstall-4_12sp5s6.png) If you're asked about improving the Communication Safety feature, tap the Don't Share button. ![](https://storage.crisp.chat/users/helpdesk/website/-/f/8/9/2/f8920d476a21b000/safesurfer-ios-puninstall-5_n6fvr2.png) Make sure that the Communication Safety feature is turned on. ![](https://storage.crisp.chat/users/helpdesk/website/-/f/8/9/2/f8920d476a21b000/safesurfer-ios-puninstall-6_15d8k24.png) Back on the Screen Time main menu, tap the Content & Privacy Restrictions menu. ![](https://storage.crisp.chat/users/helpdesk/website/-/f/8/9/2/f8920d476a21b000/safesurfer-ios-puninstall-7_nxjab0.png) Tap the Content & Privacy Restrictions switch to turn it on. ![](https://storage.crisp.chat/users/helpdesk/website/-/f/8/9/2/f8920d476a21b000/safesurfer-ios-puninstall-8_17gqiuu.png) Tap the iTunes and App Store Purchases menu. ![](https://storage.crisp.chat/users/helpdesk/website/-/f/8/9/2/f8920d476a21b000/safesurfer-ios-puninstall-9_czq26i.png) Tap the Deleting Apps menu. ![](https://storage.crisp.chat/users/helpdesk/website/-/f/8/9/2/f8920d476a21b000/safesurfer-ios-puninstall-10_1dsyr59.png) Tap the Don't Allow option. ![](https://storage.crisp.chat/users/helpdesk/website/-/f/8/9/2/f8920d476a21b000/safesurfer-ios-puninstall-11_ekcp2x.png) ### App Store, Media, Web & Games Back on the Content & Privacy Restrictions main menu, tap the App Store, Media, Web & Games menu. ![](https://storage.crisp.chat/users/helpdesk/website/-/f/8/9/2/f8920d476a21b000/safesurfer-ios-puninstall-12_5at22q.png) We suggest using the following options: * Music, Podcasts, News, Fitness: **Clean** * Music Videos: **Off** * Music Profiles: **Off** * Movies: **Don't Allow**, or **M** (that is, **PG-13** or the equivalent for your region) * TV: **Don't Allow**, or **M** (that is, **PG-13** or the equivalent for your region) * Books: **Clean** * Apps: **9+** or **13+** (Strongly recommended for the safest experience, unless the device user absolutely requires a web browser app other than Safari, such as Google Chrome. Due to the availability of the Safari extension technology, it's safest to use Safari. All web browser apps other than Safari are rated 16+. Social media apps are rated 13+ or higher.) * App Clips: **Don't Allow** ![](https://storage.crisp.chat/users/helpdesk/website/-/f/8/9/2/f8920d476a21b000/safesurfer-ios-puninstall-13_9pyzz3.png) Scroll down further, then tap the Web Content menu. ![](https://storage.crisp.chat/users/helpdesk/website/-/f/8/9/2/f8920d476a21b000/safesurfer-ios-puninstall-14_10p33yp.png) Tap the Limit Adult Websites option (this means that the Safe Surfer Safari Extension cannot be turned off, and Private Browsing mode in Safari cannot be used). ![](https://storage.crisp.chat/users/helpdesk/website/-/f/8/9/2/f8920d476a21b000/safesurfer-ios-puninstall-15_1p1u7sr.png) # Siri Back on the Content & Privacy Restrictions main menu, tap the Siri menu. | On older versions of iOS/iPadOS, the Siri menu is called Intelligence & Siri. ![](https://storage.crisp.chat/users/helpdesk/website/-/f/8/9/2/f8920d476a21b000/safesurfer-ios-siri-menu_16kppkr.png) We recommend using the following options (however, the list might look different if you're protecting a device running a version older than iOS/iPadOS 27): * Siri: **Siri Classic** or **Don't Allow Siri** * Broad World Knowledge / Web Content Search: **Off** * Image Creation: **Off** (This also disables Realistic Images.) * Sensitive Topics: **Off** * Explicit Language: **Off** * Extensions: **Off** ![](https://storage.crisp.chat/users/helpdesk/website/-/f/8/9/2/f8920d476a21b000/safesurfer-ios-siri_yawjom.png) ### Lock Screen Time Settings Back on the Screen Time main menu, tap the Lock Screen Time Settings option. ![](https://storage.crisp.chat/users/helpdesk/website/-/f/8/9/2/f8920d476a21b000/safesurfer-ios-puninstall-16_9dfk11.png) Set a Screen Time passcode. ![](https://storage.crisp.chat/users/helpdesk/website/-/f/8/9/2/f8920d476a21b000/safesurfer-ios-puninstall-17_o1lbk7.png) # Protection complete Great work! This device is now fully protected. To start monitoring protected devices, visit our easy-to-use [online dashboard](https://my.safesurfer.io). If you have any other iPhone, iPad, or iPod devices you would like to protect, visit our [Apple mobile device installation guide](https://helpdesk.safesurfer.io/en-nz/article/protect-an-iphone-ipad-or-ipod-with-safe-surfer-1ao7qmo/).