> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://helpdesk.safesurfer.io/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to block spam messages on Messenger

This guide will show you how to block spam messages for a Messenger account.

# Block message delivery from unknown accounts

Open the Messenger app, then tap the Menu option at the lower-right corner.

![](https://storage.crisp.chat/users/helpdesk/website/-/f/8/9/2/f8920d476a21b000/messenger-stopspam-2025-1_1m5llp8.png)

Tap the Settings menu.

![](https://storage.crisp.chat/users/helpdesk/website/-/f/8/9/2/f8920d476a21b000/messenger-stopspam-2025-2_fmkr4d.png)

Under the Preferences section, tap the "Privacy & safety" menu.

![](https://storage.crisp.chat/users/helpdesk/website/-/f/8/9/2/f8920d476a21b000/messenger-stopspam-2025-3_11lipzu.png)

Under the "Who can reach you" section, tap the "Message delivery" menu.

![](https://storage.crisp.chat/users/helpdesk/website/-/f/8/9/2/f8920d476a21b000/messenger-stopspam-2025-4_1bq6o4j.png)

Tap the "Others on Messenger or Facebook" menu.

![](https://storage.crisp.chat/users/helpdesk/website/-/f/8/9/2/f8920d476a21b000/messenger-stopspam-2025-5_16x9zzp.png)

Tap the "Don't receive requests" option.

![](https://storage.crisp.chat/users/helpdesk/website/-/f/8/9/2/f8920d476a21b000/messenger-stopspam-2025-6_1ck8s5s.png)

Tap the back option at the upper-left corner.

![](https://storage.crisp.chat/users/helpdesk/website/-/f/8/9/2/f8920d476a21b000/messenger-stopspam-2025-7_2epir4.png)

The "Others on Messenger or Facebook" menu should now have a subtitle reporting the "Don't receive requests" option having been applied.

![](https://storage.crisp.chat/users/helpdesk/website/-/f/8/9/2/f8920d476a21b000/messenger-stopspam-2025-8_r891hx.png)

# Setup complete

Great work! This Messenger account will no longer receive spam messages. If you would like to block Messenger on a device, you can do so by getting an affordable Pro Surfer subscription on the [Safe Surfer dashboard](https://my.safesurfer.io) and [installing the Safe Surfer app](https://helpdesk.safesurfer.io/en-nz/article/protect-my-devices-with-safe-surfer-1xh91oe/).

![](https://storage.crisp.chat/users/helpdesk/website/-/f/8/9/2/f8920d476a21b000/safesurfer-blocking-messenger_gisvwv.png)