> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://helpdesk.safesurfer.io/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How can I remove Pro Surfer and keep only Kid-Safe devices?

If you accidentally signed up to Pro Surfer (that is, for the normal Safe Surfer app solutions), and you're only wanting to protect a Kid-Safe device, you can switch to having just a Kid-Safe subscription.

||| IMPORTANT: For the following instructions to be available, you will need to make sure that you have deleted all normal devices (that is, device listings that are not Kid-Safe devices) from your [Devices menu](https://my.safesurfer.io/devices). In addition, you will need to make sure that you're using our new preview dashboard experience. You can check this on mobile by tapping the three-bar icon at the upper-left corner > tap the "Try now" link at the bottom if you're not already using the new experience.

# Switch subscription plans

Visit the [Subscription menu](https://my.safesurfer.io/account-settings?section=payment), then tap the Switch plans button.

| Can't find the Switch plans button? You'll need to double-check that you've deleted all non-Kid-Safe devices from your [Devices menu](https://my.safesurfer.io/devices), along with being on the preview dashboard.

![](https://storage.crisp.chat/users/helpdesk/website/-/f/8/9/2/f8920d476a21b000/safesurfer-protokse-5_dpmuwr.png)

Click the Next button.

![](https://storage.crisp.chat/users/helpdesk/website/-/f/8/9/2/f8920d476a21b000/safesurfer-protokse-6_qf194b.png)

Click the Confirm and checkout button.

| You won't be charged for switching plans in accordance with the presented information.

![](https://storage.crisp.chat/users/helpdesk/website/-/f/8/9/2/f8920d476a21b000/safesurfer-protokse-7_1tih1di.png)

You should now be on the Kid-Safe promo plan.

![](https://storage.crisp.chat/users/helpdesk/website/-/f/8/9/2/f8920d476a21b000/safesurfer-protokse-8_1fb17mf.png)
