> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://helpdesk.safesurfer.io/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Ad blocking not working within Safari on iPhone


**Are you having an issue with ad blocking not working in the Safari browser?**

Try this fix:

1. On your iOS device go to Settings -> Safari

2. Scroll down to Privacy & Security

3. Turn Hide IP Address to 'Off'

Also shown in the screenshot below on a iPhone running iOS 16+

![Safari Security & Privacy Settings iOS16](https://storage.crisp.chat/users/helpdesk/website/f8920d476a21b000/image0_18n1e51.png)


It seems to just be a problem within Safari on iPhone/iPad (iOS). This setting is not required or even available within Safari on Mac (MacOS)